Collaboration issues

What to do if an invite link has expired, or if you can't see a project you know you have access to.

My invite link says it’s expired or invalid

Invite links expire after a set period, and can also be revoked by the project owner before you accept them. Either way, the fix is the same: ask whoever invited you to send a new one from the project’s Collaborators section.

I was invited, but I don’t see the project in my dashboard

Make sure you accepted the invite while signed into the same account you’re checking your dashboard from. If you created a new account partway through accepting the invite, the project will be attached to that account, not one you were previously signed into. If you’re confident you accepted correctly and the project still isn’t showing up, ask the project owner to confirm your invite shows as accepted in their Collaborators list.

I can see a project but can’t edit it

Check your role. Reviewers can read and comment but aren’t expected to make direct edits. If you believe your role should allow editing, ask the project owner to confirm or change it.